Snapbot Launch Campaign
Snapchat, Head of Go To Market
NYSE: SNAP, Backed by Lightspeed, Benchmark, Coatue, IVP, Kleiner Perkins, Tencent and Alibaba Group.
While the company rarely competed or cared about industry awards, the Spectacles Snapbot Campaign was crowned during the 2017 Cannes Lions Awards in the south of France with no fewer than six Lions - 3 gold, 1 silver and 2 bronze. My team spent a month assembling our showcase of work to apply for more than 8 categories and 15 individual awards that we qualified for that year. These awards are usually taken home by the worlds most prestigious design, creative and advertising agencies who are responsible for flawless brand campaigns. In this case, under a veil of secrecy, I lead a internal team of 24 go-to-market specialists through the ideation, execution and launch of one of the decades most memorable consumer electronics debuts.
One week ago, I had virtually zero interest in owning a pair of Snap Spectacles, the company’s new video-recording sunglasses.
On Saturday, I contemplated the six-hour drive from San Francisco to LA to buy a pair out of a vending machine. What a difference a week can make.
The rollout of Spectacles has been, well, a spectacle. Everywhere Snap drops a Snapbot, the big yellow vending machines that serve as temporary storefronts for the glasses, crowds line up, dozens of people deep, and spend their hours waiting in line posting and tweeting about how excited they are to get their hands on some Spectacles.
It’s been a touch of marketing genius.
Snap isn’t going to make much money selling smart glasses one vending machine-full at a time. But that’s not the point. Instead, what the company has done is create the kind of buzz and excitement around a product — and thus the Snap brand, which is prepping for an IPO — that we haven’t seen in a long, long time.
How, exactly, did that happen?
Snapchat did a great job of setting expectations. From the get-go, Snap positioned its new glasses as a “toy,” which immediately differentiated Spectacles from Google Glass, the search giant’s failed smart glasses that made everyone question the future of wearables altogether. Spectacles are cool, dude. They’re for filming your friends partying at the football game, not for answering email. Who cares if there isn’t a killer use case? Toys don’t need one. Even Robert Scoble wearing Spectacles in the shower won’t kill Snap’s momentum. (Probably ...)
Snap has done a great job creating perceived demand. After Snap drops a vending machine somewhere, it’s followed shortly by photos and videos of long lines, and eventually a bunch of sad customers once the machine sells out. But that has made Spectacles the hottest product in town — the $130 glasses are selling for thousands on eBay. Snap is likely selling just dozens of glasses per day, but it feels like it’s cleaning out the warehouse.
Snap’s rollout strategy is generating a lot of free press, both from users in line (see above) and more traditional media outlets. Instead of just one press cycle — the first day Spectacles went on sale — the press has covered each and every new Snapbot location. Users are eager to buy the glasses, and the press is happy to point them in the right direction in exchange for a few clicks.
The reality is that Spectacles aren’t going to be big business for Snap, at least not anytime soon. The company wouldn’t sell them out of vending machines if it was trying to make money here.
But Spectacles are giving Snap a new wave of momentum just before it plans to IPO — and the idea that it could sell a lot of glasses has been planted in everyone’s mind. And that feeling isn’t ephemeral.
Snap Inc.’s ‘Spectacles’ are fetching as much as $2,500 on eBay
Yesterday, Snap Inc. — formerly Snapchat — started selling its first hardware product, ‘Spectacles,’ in a kooky pop-up vending machine called a ‘bot.’ The bot stays put for all of 24 hours before moving to a new location to offer up Spectacles to other crazed fans.
And crazed they are. Those that haven’t been lucky enough to spot a bot in the wild (or on the website) are paying some serious coin to snag them on eBay. Fox News reports they’ve been listed as high as $3,000, although the average seems to be closer to $1,000. Still, that’s quite a hefty markup over the $129 retail price.
I know what you’re saying, you can list products for any price you want on eBay, it doesn’t mean people are going to buy them: but they are!
Snapchat Becomes Unexpected Darling
The tech company's Snapbot vending machine also earned recognition, winning the gold for Temporary & Pop-up Environment & Experience Design. Snap introduced the spectacles by placing Snapbots around the world for limited amounts of time without so much as an explanation, inviting users' curiosity and tapping into the lucrative "drop economy" that increases demand by limiting supply.
Of the sleek shades and rollout plan, design jury president Sandra Planeta said that the Spectacles demonstrate how a brand can thrive when it really incorporates design into the philosophy of its operations. Now that's a company value we can get behind.
Snapbots were placed in over 80+ locations worldwide.
Our mission was to set the stage for this new type of hands-free face camera, Spectacles, by inspiring customers to visit the most beautiful locations in the world. By limiting distribution, buyers were compelled to acquire these sunglasses from a magical character in an obscure location - thus ensuring that their first 10 photos would be memorable.
The most infamous and remote location that our bot visited was at the bottom of the Grand Canyon West which is owned and managed by the Hualapai Native American Indian tribe. The bot had to be cradled inside of a helicopter net and gently ‘slung’ to it’s location at the bottom of the ridge. It remains a singular experience - no other sale has ever happened in this remote location inside this national park. Travel aficionado & world-class producer, Rhenee Bartlett and her team are responsible for the logistics, operation and negotiation of the entire Snapbot roadshow.
* fintech
* ecommerce
* zero to one
(2) IPOs
* founder
* AI
* robots
* future-of-retail
* fundraising
* product-market-fit
* go-to-market
* angel investor
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* consumer tech
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* hardware
* games
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* global
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* los angeles
* fintech * ecommerce * zero to one (2) IPOs * founder * AI * robots * future-of-retail * fundraising * product-market-fit * go-to-market * angel investor * brand builder * consumer tech * software * hardware * games * apps * global * leadership * sales & marketing * drones * payments * text to pay * conversational commerce * los angeles