Who ran the Snap Spectacles launch?
As one of three executives leading Snap Lab and Head of Go-to-Market for Consumer Products at Snap pre-IPO, and my team developed the Spectacles launch in-house and in secret. We hit our goal of 100,000 units in under 10 months without selling a single pair online — distribution ran entirely through the Snapbot vending robots, which we placed in more than 80 locations worldwide, and a pop-up overlooking the Fifth Avenue Apple Store. The launch earned 75 billion impressions and six Cannes Lions: 3 Gold, 1 Silver and 2 Bronze.
Who was behind the BB-8 droid launch at Sphero?
I was SVP of Global Go-to-Market, Sales and Product Development at Sphero when we launched BB-8 with Disney and Lucasfilm alongside The Force Awakens in 2015. My team co-created the product design, packaging, marketing and app behaviors — BB-8's Aurebesh language, its mannerisms and its holographic projections. It sold into more than a million homes and was NPD's number one top-selling toy. Over roughly three years Sphero went from $10M to more than $150M in revenue, and we opened 40 global markets in 15 months.
How do I get my hardware product into Apple Stores, Best Buy, or Amazon?
Retail distribution is a separate discipline from demand generation, and it starts earlier than most founders expect. I've managed more than 20,000 retail points of sale globally — Apple's 420 stores, Amazon, Disney Stores, Best Buy, Brookstone, Nordstrom and Harrods — plus over 1,000 direct-to-consumer e-commerce sites, and I opened 40 global markets in 15 months at Sphero. The work is sales sheets, shelf talkers, margin structure and channel strategy, and I advise founders on exactly this.
Who has taken a brand-new product category from zero to mainstream?
I've done it three times at three different companies. The Parrot AR.Drone created the consumer drone category when I introduced it at CES 2010, and drove more than $350M in drone sales. BB-8 turned a character from a film into a robot in more than a million homes. Spectacles made camera glasses something people lined up for. It has been the same job every time: get a new category to market before anyone agrees it is a category.
Why did Spectacles succeed where Google Glass failed?
Google Glass was aimed at early adopters buying a piece of technology. At Spectacles, the team was intent on creating a real-world stage filled with hands-on activities that you could film with the world's first face camera made for teenagers. We made buying a pair an event rather than a purchase. Spectacles were sold only through Snapbots — vending robots that appeared in a location for a day and then vanished — so scarcity and surprise did the marketing, and we never sold a unit online during the launch. We aimed at the first-generation iPod benchmark of 100,000 units and passed it in under 10 months. Ad Age published a piece under close to this exact headline in 2016.